We take pride in the websites we build. By commissioning a site, you grant HMFL Interactive the right to use your live website as a portfolio example—including taking screenshots, screen recordings, and linking to your website across our site, social media, and promotional materials to showcase our services.

All package and tier-upgrade fees are one-time upfront payments processed securely via Stripe. Because custom coding and layout work begins shortly after booking, payments are non-refundable once initial draft work has started (and Managed Domain Packages of £150/year are non-refundable once your domain has been registered). The Monthly Retainer (£5/month) is charged 6-monthly in advance (£30 every 6 months) and may be cancelled at any time before the next 6-month billing cycle.

Managed website hosting is included free on high-speed third-party cloud infrastructure, and update requests are completed on a best-effort basis in under 72 hours. Custom domain registration/renewal fees (e.g., yourname.com) remain the client’s responsibility unless covered under an active Managed Domain Package (£150/year, covering domains up to £50/year retail value). HMFL Interactive is not liable for third-party outages, external embed changes, or indirect/consequential loss, and total liability shall never exceed the amount paid for your package.